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Data protection and security

We appreciate your trust, which is why we use extreme care and apply the highest standards of security to protect your personal details against unauthorized access. Your order, your personal detail and the information you provide about payment processing are protected by technical systems and additional authorization procedures. This is the case both during data transfer and storage on our servers.

Use of your data

During data processing, your concerns with regard to data protection are taken into account at all times in accordance with the legal provisions. We process your personal details for order processing and to maintain our customer relationships. Usage also entails the use of your address data for advertising purposes that are carried out solely by Heckler & Koch GmbH.

You may oppose the use and/or processing of your data for marketing purposes at any time by writing a brief letter to:

Heckler & Koch GmbH
c/o HKWEBSHOP
Heckler & Koch-Strasse 1
78727 Oberndorf a. N. / Germany

or

by e-mail to: service.de@hkwebshop.com

 
Our technical standards

During data transfer, we use the so-called SSL (Secure Socket Layer) security system in combination with a 128-bit encryption. This technology offers maximum security and is therefore also used, for instance, by banks as data protection during online banking. You can see whether data are being transmitted in an encrypted manner in the locked depiction of a key and/or lock symbol in the bottom status bar of your browser.

Security during payment transactions

All types of payment are comprehensively protected by the above-mentioned security standards.

Authorization, modification and deletion of your personal data

You may view, edit and delete your personal details at any time in the section 'My HK', using your e-mail address and password. If at any time you have forgotten your password, we offer you a special service. In the section ‘My HK’, you will find the link 'Forgotten password’ on the log-in page and this link leads you to a form which you need to complete and send to us, indicating the e-mail address known to us. We will send you a replacement password to your e-mail address. This is also free of risk if a third party should attempt to access your data because it perhaps knows your e-mail address. Because in all cases the password is sent to your e-mail address which only you have access to.
Please note: You should not give your password to third parties and use SSL encryption during the order process whenever we offer it.

Use of cookies

Cookies are alphanumerical identification characters that we transfer to the hard disk of your computer using your web browser. They make it possible for our systems to recognize your browser and to display e.g. our advertising for special promotions to you at only limited intervals. In doing so, we would like to avoid showing you an unnecessary amount of advertising.

The help function in the menu bar of most web browsers explains to you how you can prevent your browser from accepting new cookies, how you can get your browser to indicate when you have received a new cookie and also how you can deactivate all the cookies you have received. However, we recommend that you leave the cookie functions activated because it is only possible to control our advertising effectively with cookies.

Information that we receive with the help of cookies serves exclusively to ideally adapt our products and services to customer requirements and to make surfing on our web site as convenient as possible for you.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address truncated by the last octet prior to its storage using the “_anonymizeIp()” method) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

You can opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.

 

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